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In an effort to deepen our market knowledge Voisys recently conducted an in-depth survey of Gross Monthly Income’s (“GMI”s) based on over 14,000,000 credit applications. These applications were completed during the months of December and January. Presented below are the results of this study. 31% of applicants submitted a GMI below $2,000 per […]
One of the most often-asked questions that I encounter deals with the topic of IVR systems or Loan-by-Phone services. I usually avoid writing about the subject because no matter how generic I make my comments, they still sound like a commercial. Most of you know that I have been associated with VOISYS since the mid-1990’s […]
Survival of the Quickest or Adaptation-2013 I know that is a slight variation on the standard cliché, but it meets my needs, so I have adapted it for use here. Before you write me off as an industry dinosaur (no adaptation, there), please take a minute to read what I have to say. Recently, the […]
Each year we look forward to changing something in an attempt to better ourselves in the coming twelve months. You and I know that if we had a quarter for all the broken Resolutions, we could probably challenge Mr. Buffett for his spot on the Forbes list. Here is something that I wrote over ten […]
From VOISYS by Dick Hassberger But then again, Rocket Science is not exactly rocket science anymore either! But before you send me a flaming email for denigrating the Special Finance professional, please read on! From the early 1940’s until John Glenn took his famous ride in 1962, rocket science was generally accepted as being intellectually […]
December is a time for celebration and reflection. This is an article that I wrote a half-dozen or so years ago, but the message is timeless. I hope that you enjoy reading it and take a point or two as my Holiday Gift to you! Dick In Latin, decem means ten and, in fact, […]
One of the most often repeated laments that I hear on a daily basis, is “I am working those leads as hard as I can.” As hard as I can? Perhaps, and I may have suggested this to you, we should not be working so hard and, instead, concentrate on working these leads completely.
The bottom line is that a lead can pop up anywhere if you are looking or listening. The unfortunate part is that many have either not bothered to build a referral network within their dealership or more likely are just not listening. That is why third-party leads have become so popular and prolific in today’s business climate. So today, we are going to discuss those third-party generated leads.
The end of the month is typically a busy time for Auto Dealers which means it’s slow for me. In the past, I have called a few Dealers the last couple days of the month only to get lectured about what day it is. End result, I end up in my cubby with puppy dog […]
VOISYS, a lead provider since 1996, recently installed a new process as part of its pre-sale lead validation, “lead dating”. All VOISYS leads are checked to insure nothing more than five days old is forwarded to our call center for final validation and before being forwarded to a dealer client. The importance of this becomes […]
In my 5+ decades in this business, some topics keep coming up over and over. Recently there have been suggestions at conferences, dealer meetings and Twenty Group meetings, that the industry consider combining Special Finance and F& I. In addition, I have heard suggestions that we eliminate F&I and give that function back to the […]
It is that time of the year again, when we deck our halls and yards with scary visages and apparitions! Not that anyone is really scared, but it is the thought that counts. Any remote connection to All Hallows Eve, from which Halloween is allegedly derived, has been lost in translation and current custom. Let […]